Abrelix — Legal & Regulatory (AU)

Legal information for Abrelix in Australia

This page outlines our statutory details, consumer rights, refunds, intellectual property, and dispute resolution in accordance with Australian law.

Contact Privacy

Company & statutory details

Trading name: Abrelix

Legal entity: Abrelix Pty Ltd

ABN: 12 345 678 901

Registered address: 257 Clarendon Street, South Melbourne VIC 3205, Australia

Contact: +61467382915 • hello@abrelix.com.au

We are registered in Australia and comply with the Corporations Act, Australian Consumer Law (ACL) and applicable privacy regulations.

Terms of service — overview

Abrelix provides content creation services across Australia. These terms; (a) set out deliverables, timelines, fees and rights; (b) form the basis for our engagements; (c) should be read alongside project quotes and schedules.

Deliverables are specified in the project quote. Acceptance occurs when the client confirms in writing or after a reasonable period following delivery. Minor edits within the agreed scope are included; further revisions may incur charges.

Fees are quoted in AUD. Standard terms: 50% deposit, balance on delivery unless otherwise agreed. Overdue amounts may attract interest. Goods and Services Tax (GST) will be applied where applicable.

Unless otherwise agreed, Abrelix retains copyright in produced materials and grants the client a licence to use final deliverables as set out in the project agreement. Third-party rights and clearances are client's responsibility.

Quick facts

Response times: Business days within 48 hours
Standard warranty: Fixes for defects notified within 14 days
Refunds: See Consumer Rights section

Privacy & data handling

Abrelix processes personal information in line with our Privacy Policy. We collect only what is necessary for engagement delivery, store securely, and respond to access requests in accordance with the Privacy Act 1988 (Cth).

If you require access to or correction of your personal information, please contact us via Contacts. We will respond within a reasonable timeframe as required by law.

Privacy Officer

Australian Consumer Law (ACL) — your rights

Under ACL, services supplied must be fit for purpose, provided with due care and skill, and match descriptions. If a major failure occurs, you may be entitled to a remedy such as replacement, refund or compensation for loss.

Abrelix will assess any claims in line with ACL and will propose remedies where appropriate.

Issue	Typical remedy
Non-delivery	Full refund / re‑delivery
Major defect	Refund or rework
Minor defect	Repair or partial credit

Complaints & dispute resolution

Please raise any concerns via Contacts. We aim to acknowledge complaints within 2 business days and resolve them promptly. If unresolved, you may seek external dispute resolution through the Australian Competition and Consumer Commission (ACCC) or your local State/Territory consumer protection agency.

Step 1: Notify Abrelix via email or phone.
Step 2: We investigate and propose a resolution.
Step 3: If unresolved, external agencies (ACCC / Fair Trading) may be engaged.

Useful contacts

ACCC: https://www.accc.gov.au

NSW Fair Trading: https://www.fairtrading.nsw.gov.au

Office of the Australian Information Commissioner: https://www.oaic.gov.au

Legal notices, limitation of liability & governing law

To the extent permitted by law, Abrelix's liability for any claim arising out of services is limited to the amount paid for those services. We are not liable for indirect, incidental or consequential losses.

These terms are governed by the laws of New South Wales, Australia. Any disputes will be dealt with by the courts of NSW unless otherwise agreed in writing.